Copyright © 2019 by RoomQuest Hotel
Terms & Conditions
General Terms and Conditions
•The primary guest must be at least 18 years of age to be able to check into the hotel.
• It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without an Original copy of valid ID the guest will not be allowed to check-in.
• Stay of 1 child up to 11 years of age is complementary without the use of extra mattress.
• Extra mattress will be provided for triple occupancy bookings.
• Pets are not allowed in the hotel premises.
• Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behavior is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
• Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
• Certain policies No Smoking Policy. We really take pride in keeping all our rooms fresh and clean and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.
• Certain policies are booking specific and are informed to the customer while making the booking.
No extra Outsider is invited to stay with the hotel guests, including Guest’s Friends, Relative or Stranger are not allowed after11:00 p.m. Additional charges as an extra person will be applied.
Extra Bed charges THB 500.-/Night.
ChildPolicy: Child infant - 11 years old sharing room with parents without an extra bed, will be free of charge. Child over 11 years old up sharing room with parents will be compulsory to charge as an extra person with extra bed THB 300.-/ people /night.
: For reservation and more information please contact us via email: [email protected] only.
Early Check-in Charges (subject to availability):
Before 6 AM
100% charges for one day payable as per room rates of the previous day
50% charges payable as per room rates of the previous day, depending on hotel policy
Late Check-out Charges (subject to availability)
Our standard check-out time is 12 pm. Late check-out is subject to availability and can not be confirmed in advance. Extra charges will apply as per the below policy:
50% charges payable as per room rates of the next day, depending on hotel policy
After 5 PM
100% charges payable as per room rates of the next day
Banktransfer/Credit Card warranty/ Cash 15 days prior to the check-in date.